We understand that shipping fees are a little annoying. That's why we offer free shipping on all orders that are being shipped in the U.S.
- Domestic / US order's will arrive between 2-3 working days.
- International orders will arrive between 10-14 working days and will include online tracking.
- International orders will always include a tracking number from USPS so do not worry about your package not arriving.
If a product received has manufacturing defects, buyers are entitled to request a product replacement within 14 days of receiving the item. If the case is deemed valid, Thunder Lighter will cover related costs to deliver a replacement.
Returns & Refunds:
Thunder Lighter offers a 14 day satisfaction guarantee for all purchases. If you're not satisfied, a ticket must be submitted to our customer care team, and upon approval, you'll be issued a store credit. All orders must be shipped back to Thunder Lighter, with return shipping payed by the customer.